We're very excited that you want to register an account with BigPay! 💙 Kindly note that BigPay registration is only available for Thai citizens who are 20 years old and above. We're also planning on supporting more users in the future. In that case, we'll let you know right away.
To jump straight to more information on registration and verification steps for non-locals, click For international citizens, stay tuned!
For the local citizens, here's how to sign up for a BigPay account!
1) Download our app from the Google Play Store or Apple App Store and click "Sign up"
2) Pick the country you are residing in. For BigPay Thailand, you can choose Thailand
3) Put in your mobile phone number and tap on ASD to get the login link in your SMS. This link will redirect you back into the app 😉
4) Create your very own passcode to safely log in and re-enter it again to confirm your passcode
5) You can allow all of these permissions and app notifications for a complete BigPay experience.
* We suggest enabling BigPay notifications to enhance your payment experience, particularly when you link your BigPay account with AirAsia MOVE! 😊
6) You'll find our T&Cs here. Please feel free to learn about this and let us know anytime should you have any concerns!
For Thai local citizens
1) Verify yourself by scanning your ID card in the specified frame. Please ensure that there's no glare and the image capture is in good lighting condition
2) Take a selfie with only your face visible in the frame. Please don't worry! this is only for identity verification
3) Fill in all of the required details
4) Fill in your residential address that appears on your ID card. If you're planning on ordering a BigPay physical card, feel free to tick the box at the bottom if you'd like this to be your shipping address
5) Or if you wish to have another address to be your shipping address, you can let us know here!
6) After that, please fill in your workplace/business address details
7) You can review and confirm all of your details again here
8) On this page, please don't forget to put in the referral code you got from a friend. Please remember, you'll no longer be able to use the code after this page!
9) And there you have it! Please allow the app the load for us to completely set up your account for you.
In the event that you come across this page, please give us up a couple of business days to carefully check all of the details for you to ensure the best experience possible with us. Note that you'll hear back from us via an email that you've used during sign up. Thank you for your patience!
Of course, if you feel like you've been waiting for more than a couple of business days since your submission, and your account is still not verified. Don't hesitate to reach out to us. We're more than happy to look into this for you! 👛
For international citizens, stay tuned!
Please note that our BigPay Thailand will be opening our doors and be ready to onboard our non-local residents soon! The expansion of BigPay's services to include foreigners is a significant step towards creating a more inclusive and accessible financial ecosystem.
Stay tuned for more updates on when BigPay will officially open its doors to foreigners, and get ready to experience a new era of convenient and efficient digital finance.
We're here to assist you every step of the way! If you have any queries, don't hesitate to reach out to us through Settings > Get help or simply drop us an email at support.th@bigpayme.com. The BigPay team will get back to you the fastest we can during our office hours Monday - Friday 09:00 AM - 11:00 PM. 🙏🥰