Order a Physical Card!
If you're looking for a prepaid card that you can use for online shopping and PayWave'ing at MRT stations or 7-Eleven, follow the steps below to get your hands on one:
1. Tap on Card balance on your main page
2. Tap your white card and swipe left to reveal your blue card (Physical Card)
3. Tap Order card and confirm your shipping address
Once your shipping address is confirmed, your card will be on its way and will reach your shipping address within 5 - 7 working days! For more information on how to activate your Physical Card, please check out the following section or click here: How to activate my cards? 💳💳
Order a Virtual Card!
You'll receive your very own Virtual Card for online shopping automatically after you've finished your account registration with us -- no need for any card activation!
If you can't find your Virtual Card, please follow the simple steps below:
1. Tap on Card balance panel on your main page
2. You'll be brought to your Card page. You can also tap on Card details to check your card numbers!
With this Virtual Card, you can start adding the card to any online shopping websites and start spending right away. 🥰
We're here to assist you every step of the way! If you have any queries, don't hesitate to reach out to us through Settings > Get help or simply drop us an email at support.th@bigpayme.com. The BigPay team will get back to you the fastest we can during our office hours Monday - Friday 09:00 AM - 11:00 PM. 🙏🥰