Yes! You can delete and create a new Virtual Card, up to once a month. ๐
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1. Go to the Card balance section
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2. On the screen with your virtual card (white card), click 'Freeze card'
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3. Click on 'Delete'
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4. You'll also receive a confirmation message to finalize the card deletion
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There you go! Your Virtual Card will be deleted right away ๐ Do refresh your app as well, if it's unsuccessful removal. If you'd like to come back and use the Virtual Card once again in the future. Simply visit this page once again and tap the '+' sign to get your new Virtual Card free of charge!ย
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You'll need to have your physical card activated before you can delete your virtual card
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We're here to assist you every step of the way! If you have any queries, don't hesitate to reach out to us through Settings > Get help or simply drop us an email atย support.th@bigpayme.com. The BigPay team will get back to you the fastest we can during our office hours Monday - Friday 09:00 AM - 11:00 PM. ๐๐ฅฐ
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